Help Center

What is an agency administrator?

An agency that uses ATP usually has an agency administrator, who manages user access to ATP. There may be more than one agency administrator, depending on an agency’s size.

Agency administrators:

  • Add new users.
  • Reactivate users with locked accounts.
  • Encourage use of ATP.
  • Train users.
  • Help USAJOBS decide on new product features.

While ATP is available to the entire federal recruitment community, your agency may have additional restrictions and limit who can get an account.

Who is my agency administrator?

If you don’t know who your agency administrator is, contact recruiter-help@usajobs.gov.